Our Core Values

Customer-centric

We do much more than delivering products and services. At JoinCloud, we create unique products from the perspective of our partners and customers. Rather than outsiders, customers are more involved as a source of inspiration for JoinCloud products. They can get better access from the whole process of research, development to marketing. To better define ourselves, we are listeners and producers that turn our target audience’s ideas into products. Sometimes we also are forward-thinkers that are a step ahead realizing what our customers may need.

Quality-oriented

We are incessantly preoccupied with delivering products of the top quality. We obsess over the small details. That means getting every single little detail right – from perfecting each pixel on the desktop, to reducing the nano-second delays in data delivery. Besides, we never take our eyes away from big issues like scalability, and reliability. So we can deliver the proven solutions you need on your premises and make the most of your budget and resources. Instead of spending on advertising, we devote most of our resources on product refinement and customer service. Through word-of-mouth referrals, we have become one of the most popular computing solution provider out there.

Usability-driven

We offer advanced and elegantly simple solutions – backed by best practices – to improve user experience. From deployment to management, user interface to inner operation, we continuously test every aspect of our products with real user viewpoint to ensure high levels of customer satisfaction. To put it simply, technologies come with us, but experiences intend to stay with the customers.